Terms & Conditions

INTRO

These terms of use governs your purchases from, and your use of, the www.lecharl.com website and forms a contract between you and Lecharl AB, a Swedish company existing under Swedish rules and legislation with a formal registration number, 559018-6317.

By making a purchase from, and using, this website you have agreed to these terms of use. Please make sure that you have read and understood these terms of use when using our site.

Lecharl AB has the following Business address: Lecharl AB, Solarvsplan 12, 436 43 Askim, SWEDEN. Telephone number: +46 (0) 709562389, E-mail: contact@lecharl.com.

CONFIRMATION

Once we have received your order we will send a confirmation to your email address. It is therefore important that you enter the correct e-mail address when placing your order. We recommend saving this email in order to facilitate any contact with customer service you may have in the future. The order confirmation (receipt) also serves as a guarantee of proof of purchase.

PAYMENT

You may choose to pay with credit & debit cards through Paypal and Mondido payments. With payment by credit or debit cards, Mondido payments and Paypal manages all of our banking transactions. Lecharl AB does not handle any credit card numbers or process the transactions. For further questions about how our partners handle personal information please contact PayPal or Mondido payments support you can find them at www.paypal.com and www.mondido.com All payments shall be made in advance and prior to the delivery of the purchased product.

PAYMENT BY CARD

Pay with your Visa or MasterCard securely over the Internet. Your payment is handled by Mondido payments or Paypal depends what you chose as preferred method. When paying by credit / debit card starting conditions apply as soon as the card transaction is approved. In the event that no payment has been received after submitting your order, Lecharl AB have the right to automatically cancel your order. It is therefor important that you are sure that your payment has been placed in the correct way.

RATES

VAT is included for orders within European Union and all prices on our homepage include Swedish VAT whereas the VAT will be 25 % of the total price. VAT and/or fees for import and/or customs are not included for orders outside the European Union.

ORDERING & DELIVERY INCLUDING RETURNS AND LIMITATION OF LIABILITY

Lecharl AB holds the right to change the prices, correct incorrect prices on all orders as well as final sales. If a price is obviously incorrect, this may compel Lecharl to cancel the purchase and refund any amount paid in the best way normally using the sender´s account or credit cars number as the receiving entity. This may be performed at any time.

According to applicable Swedish law private Consumers have the right to return their order within 14 days from receiving the order. A private consumer has the right to exercise this right at all times and does not have to give any reason as to the decision of why to return the item. The right applies only in the case that the product and its original packaging can be returned in the same condition as when received. If consumers use their right to send back an order they should contact Lecharl AB in order to receive more detailed information as how to execute the return of the goods. Please use our contact information as above under “Intro”. All costs related to the return of a purchased item to Lecharl AB, shall be paid and finally borne by the returner. If an item would be damaged during transport from Lecharl AB to the customer who has ordered the product, then Lecharl AB should be contacted within 7 days for information about claims related to compensation on behalf of the customer. Such claims shall never exceed the amount of the purchased item and Lecharl AB shall have the right to compensate the consumer by delivering a similar item.

DELIVERY

Lecharl AB delivers all watches as quick as possible, and orders are usually sent the first business day after the order is placed. Normal Delivery time is 2-5 business day. Lecharl uses DHL for delivery worldwide and Postnord for our Swedish customers.

If a product is delayed due to circumstances beyond the control of Lecharl AB, then Lecharl holds no responsible to compensate the consumer.  If the purchaser can show that the purchaser have not received the ordered item, then the purchaser will be compensated with an similar item or, if requested by the purchaser, receive full refund. All charges related to deliveries are paid by Lecharl AB except for charges of deliveries when a private consumer exercise the right to return items whereas the return does not have any relation to a formal complaint of the purchased product in anyway.

WEBPAGE & PRODUCT INCLUDING

Lecharl AB holds the right to adjust prices, involve additional costs and change product information such as product pictures and offers without prior notices. All images and content at www.lecharl.com are made to look so like the real product as possible but we reserve the right for any errors that may appear. Depending on color settings on different smartphones and computers all pictures should been seen as illustrations only.

WARRANTY

Warranty for our products is two (2) years from purchase date and the order recipient is a warranty certification and shall be saved by the purchaser. This warranty covers manufacturing defects on the watch itself. Other parts are not covered by this warrant. This Warranty do not cover the life of normal wear and tear damage such as battery life or normal damage on case and straps that may be used by the purchaser. This warranty does not cover any damage on any part of the watch resulting from abnormal use, lack of care, negligence, accidents or incorrect use of the watch.

To use the warranty please use our contact form under “contact us”. In the contact with us you need to specify some information to us. In the subject field write “Warranty Case and your order nr”. In the email we need your full name, address, order number and also a description of the issue.

Lecharl AB performs no reparations of damaged or broken products. Customers will get a money refund or a new product sent if the product is available and considered to be damaged and broken caused through an act that should be the responsibility of Lecharl AB.

PERSONAL INFORMATION

We only collect basic personal information about our customers when an order is placed. This information is securely stored and is information that we need to carry out delivery, creating an account or to contact you as a customer if a problem should appear but also for other important news such as new product launches. We will never disclose any such information to third parties.

Lecharl AB may also use cookies on www.lecharl.com to improving the customer experience.

All customers have the right to request access to their personal data to make changes or remove their information.

Lecharl AB reserve the right to terminate an account created at www.lecharl.com without to specify the reason or if a user does not fulfill the rules in this term of use.

CHANGES IN TERMS OF CONDITION

Lecharl may revise these terms of use from time to time. Every time you order a product from us, the general conditions in force at that time will apply to the contract between you and Lecharl AB. You should therefore periodically visit this page to review the current terms to which you are bound. It is the responsibility of the purchaser to be aware of the existing terms that are applicable at all times.